Warranty Claim Form

Please do NOT complete a warranty claim form if you need your Rheem water heater fixed. Instead, please contact your nearest Rheem Service Centre, a local plumber or call us on 0800 657 336.

New Zealand only

Please complete as many fields as possible on the form below. All additional information provided will assist us to process your claim more promptly.

I am a...

Service Centre/Plumber Merchant Product Owner

Address of installation

Street address

Suburb

City

Postcode

Contact Details

Receipient for all claim related correspondence

Secondary Email

Copy of all claim related correspondence

Mobile

Product Details

Model Number

Serial Number

Date of Manufacture

Installation Date

Complaint Date

Complaint Outline By Customer

Fault Diagnosis By Service Company

Warranty Work Performed

Cylinder or Complete Unit Replaced?

Yes No

Part(s) replaced?

Yes No

Your Reference

Supporting Documents (photos/videos etc.)

Warranty Claim Form

Rheem Products

Tools & Resources

Company Info